Privacy

Last updated: November 5, 2026

Information we collect

When you request an arena assessment or quote, we collect the contact and arena information you provide, such as your name, email, phone number, ZIP code, arena dimensions, footing details, and message.

How we use it

We use submitted information to respond to your inquiry, prepare product and delivery recommendations, provide customer support, and maintain appropriate business records. We do not sell personal information.

Form processing

The inquiry form is processed within our InMotion Hosting account. A protected backup copy is retained outside the publicly accessible website directory. The form attempts to notify On the Bit Horse Supplies and send a confirmation copy containing the submitted information to the email address provided. Please do not submit sensitive financial, medical, or account information through the form.

Retention and choices

We retain inquiry information for as long as reasonably needed to respond, support a customer relationship, and meet legitimate business or legal requirements. You may call 800.509.7553 to ask a privacy question or request correction or deletion of information you submitted, subject to applicable recordkeeping requirements.

Policy updates

We may update this notice as the website or our practices change. The revision date above identifies the current version.